Made to order · Final sale

Every art print, Custom Print, and occasion bundle is produced after you order — not pulled from warehouse stock. Because each item is personalized and made specifically for that order, sales are final for change of mind, wrong size, wrong blank, or design regret. We still help when we caused the problem.

Why sales are final

• Production often starts soon after checkout
• Blanks are printed for your order — not generic resale stock
• Custom uploads and personalized art cannot be resold to someone else
• Size, color, and design choices lock when you order

What we will help with

Email us if an item arrives damaged in transit, has a clear production misprint, or we printed the wrong file relative to what you uploaded for that Custom order.

• Email: [email protected]
• Include your order number / Stripe receipt reference
• Attach clear photos (product and packaging when relevant)
• Please contact us within 14 days of delivery for damage or misprint claims

Cancelling before production

Need to cancel? Email us immediately with your order number. If production has not started, we will try to cancel. Once the blank is in production or shipped, we cannot cancel. There is no guarantee — it depends on how quickly the order entered the print queue.

Custom uploads

You are responsible for the quality and rights of files you upload. Low-resolution, heavily compressed, or incorrectly cropped images may print soft or clipped — that is not a production defect. By ordering Custom Prints you confirm you own (or have permission to use) the image. We cannot reprint for rights or quality issues that originate in the uploaded file.

Color & monitors

Screens and print (or fabric) never match perfectly. Small color shifts between your monitor and the finished piece are normal and are not defects.

What is not accepted

• Change of mind after checkout
• Wrong size, color, or blank after the item was made
• Design regret when the print matches your uploaded or selected artwork
• Color differences within normal monitor-to-paper / garment variation

Defects we caused

This policy covers change of mind and preference. If we caused damage, a misprint, or printed the wrong file, we will work to make it right (reprint or refund as appropriate under our fulfillment partner guidelines).

Where you live

This storefront is US-oriented. If you are in a jurisdiction with mandatory consumer rights that cannot be waived, those rights still apply.