Policy

Made to order · Final sale

Every item is made for that order. A completed order is not returnable for a change of mind, a different size, a different blank, or a design the buyer no longer wants. An image the buyer uploaded is not a defect when it is soft, cropped, or placed where the buyer put it.

Why sales are final

• Production often starts soon after checkout
• Blanks are printed for your order — not generic resale stock
• Custom uploads and personalized art cannot be resold to someone else
• Size, blank, and design choices lock when you order

What we will help with

We reprint or refund only when the defect is ours: the item arrives damaged, the print is a production misprint, we printed a different file than the one submitted for that order, or our site placed the image in a different position than the preview the buyer approved. Email [email protected] with photos and the order number within 14 days of delivery.

• Email: [email protected]
• Include the order number
• Attach photos of the item, and of the packaging when it arrived damaged

Cancelling before production

Need to cancel? Email us immediately with your order number. If production has not started, we will try to cancel. Once the blank is in production or shipped, we cannot cancel. There is no guarantee — it depends on how quickly the order entered the print queue.

Custom uploads

An image the buyer uploaded is not a defect when it is soft, cropped, or placed where the buyer put it. By ordering Custom Prints you confirm you own the image, or you have permission to print it.

Color & monitors

Screens and print (or fabric) never match perfectly. Small color shifts between your monitor and the finished piece are normal and are not defects.

Where you live

This storefront is US-oriented. If you are in a jurisdiction with mandatory consumer rights that cannot be waived, those rights still apply.